Can Tracking Faculty Professional Behavior Reduce Student Mistreatment?

mistreatment   In this paper by Trontell et al, student response to the AAMC Graduation Questionnaire on mistreatment at a US medical school leads to initiation of a continuous quality improvement (CQI) approach to measuring and tracking faculty professional behavior using data from students’ end-of-clerkship evaluations. These ratings were shared with individual faculty and department chairs twice yearly. Two years after intervention, student rating on AAMC Graduation Questionnaire for mistreatment decreased below national average, and student evaluations of faculty professional behavior demonstrated no repeat faculty offenders. While the pre-post design of this study is a limitation, the approach used by authors may well facilitate changes in behavior while informing both faculty and students of the high priority the school places on professionalism.–Sarang Kim, MD

TRONTELL M, GALT J, AMENTA P, TERREGINO C. USING CONTINUOUS QUALITY IMPROVEMENT TO ENHANCE PROFESSIONAL BEHAVIOUR. MED EDUC. 2014 MAY
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